Servers hosted in the UK
At Utopia we take our web hosting very serious. We use the specialist web hosting arm of Tier 1 ISP, PIPEX to ensure our clients' websites, email and data is accessible 24hrs a day, 365 days a year.
No expense is spared in ensuring that security and uptime is a number one priority. Our servers are hosted in a 1 million pound data centre in London and every care is taken to ensure your data is safe.
We sit on a multi-layer national network based on optical fibre and microwave with CISCO BPX and IGX carrier class switches. The network is designed to be:
The national network has core IP switching centres in four locations. Each of these locations has a choice of targeting one of the three London sites for access to the Internet. Consequently in the unlikely event of a problem in one or even two of the London sites, connectivity to the Internet will be maintained. An independently provisioned fibre ring affords IP layer resilience between the London sites.
The network provides enhanced connectivity, hosting and private network services within Europe. The network connects into the U.S. via two high capacity transatlantic 622Mb/s links and extends into continental Europe wiuh peering points in Amsterdam, Frankfurt, and Paris. The company provides customers with extensive International connectivity through it's partners' status as a Tier One service provider with multiple peering points in Europe and the USA. To ensure maximum resilience, the London core routing centres connect into the US via two separately provisioned resilient transatlantic links.
The data centre is protected by stringent security precautions to control access, environmental controls to maintain peak hardware performance and emergency power supplies to ensure that our service to you is not affected by network power outages.
The data centre can only be accessed through magnetically locked doors that can only be unlocked with a special swipe card. The centre is manned 24/7, and is fully protected by CCTV. Customer access is heavily restricted and permissible only by prior appointment.
The servers are protected against fire outbreaks using the FM200 gas-based suppression system, designed to extinguish a fire within seconds without leaving a residue on hardware.
The centre is equipped with sophisticated air conditioning systems set at 20 degrees C and 50% relative humidity to ensure the systems operate as efficiently as possible. Moisture detection systems guard against leakages, alerting centre staff to any leak before it can affect the service.
The power supply is designed with resilience in mind. The data centre is equipped with Uninterruptible Power Supplies to ensure a smooth, uninterrupted delivery of power to all machines at all times.
In addition, the centre has backup diesel generators to keep the service to you up and running even in the event of a major power grid failure.
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